Total Responsibility

All John Lord projects are carried out to an extremely high standard. From the initial consultation to project completion and beyond, our technical sales team work closely with our installation teams to ensure your project is finished within budget and on time, meeting your specific requirements.

We have a fully employed, qualified and well-trained installation team. Our team is one of the largest in the UK and has the ability to service the biggest projects within limited time programmes.

All projects completed by John Lord include our full support service and installation guarantee that starts and ends with us.

Resin systems manufactured by us are covered by a combined product and installation guarantee.

Our commercial flooring projects are covered by an installation guarantee and materials are guaranteed in line with the manufacturer’s warranty.


We appreciate that every project is unique. Our aim is to listen and fully understand your requirements whilst considering the specific working environment and operational challenges.

Our dedicated technical sales team provide direct support and solution-based proposals.

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After an initial site survey, the John Lord team will design your ideal flooring system, ensuring that your floor is installed and completed to the highest standards.

With trained chemists and onsite laboratory testing facilities, we carry out continuous testing of our flooring systems to ensure optimum performance characteristics including slip, impact and chemical resistance tests.

Our design team will use the detailed site surveys – which can include taking core samples – to establish sub-structure floor build-up, floor tolerances and existing floor falls. Furthermore, if drainage and protection items are required, additional surveys will be carried out, to establish the suitability of future design proposals.

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Our resin flooring products are all manufactured on-site at our factory in Bury, UK.

Using our fully-equipped, on-site laboratory facility our technical team develop new resin flooring innovations and improvements as well as completing extensive chemical, performance and slip resistance testing. All our resin products are manufactured to BS 8204-6:2008.

Our customers can take advantage of bespoke systems and colour ranges that other contractors wouldn’t be able to offer via their manufacture and supply chain.

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Our fully-employed teams work across the UK and have a wealth of experience in industrial and commercial flooring, industrial tiling and stainless-steel drainage and protection installations. Each installation is managed by a dedicated Project Manager ensuring every installation meets the high standards John Lord is renowned for.


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After the completion of each commercial or industrial project by John Lord, we provide detailed information about the products we have used so the appropriate in-house maintenance is implemented. Detailed product information can also be supplied in a format compliant with O & M manuals.

The John Lord support team are also on hand to help with any aftercare and maintenance requirements.

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Our team is here to help with any questions you may have. Just give us a call or send us an email:

or click here to fill in our contact form

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