Total Responsibility

All John Lord projects are carried out to an extremely high standard. From the initial consultation to project completion and beyond, our technical sales team work closely with our installation teams to ensure your project is finished within budget and on time, meeting your specific requirements.

We have a fully employed, qualified and well-trained installation team. Our team is one of the largest in the UK and has the ability to service the biggest projects within limited time programmes.

All projects completed by John Lord include our full support service and installation guarantee that starts and ends with us.

Resin systems manufactured by us are covered by a combined product and installation guarantee.

Our commercial flooring projects are covered by an installation guarantee and materials are guaranteed in line with the manufacturer’s warranty.


We appreciate that every project is unique and take into consideration your specific requirements and estimated traffic whilst ensuring the hygiene standards are met. Our dedicated technical sales team can offer direct support and advice on the best flooring product and/or industrial stainless-steel products to use in your project, providing you with the complete information needed to make your final decision.

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After an initial site survey, the John Lord team will design your ideal flooring system, ensuring that your floor is installed and completed to the highest standards.

With trained chemists and onsite laboratory testing facilities, we carry out continuous testing of our flooring systems to ensure optimum performance characteristics including slip, impact and chemical resistance tests.

Our design team will use the detailed site surveys – which can include taking core samples – to establish sub-structure floor build-up, and laser level surveys to determine the floor surface tolerances. They can then calculate the specific floor falls needed and offer the appropriate flooring solution for your environment. Furthermore, any drainage or wall kerbing specified can be simulated too.

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Our resin flooring systems are all manufactured on-site at our factory in Bury, UK.

We have a dedicated technical team and laboratory facilities to develop new resin flooring innovations and complete extensive chemical and slip resistance testing to meet the latest British Standards providing every customer with a reliable flooring system.

Additionally, we can design and manufacture any of our standard products to a bespoke specification to suit your unique requirements or environments. Each product can go beyond its standard colour range to suit many applications including company branding, health and safety colours, hazard zones, mixed colour designs, and mixed flake and glitter designs.

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Our teams work across the UK and have a wealth of experience in industrial and commercial flooring, industrial tiling and hygienic stainless-steel drainage and protection installation. Each team is managed by our own fully qualified Senior Foreman whose knowledge and experience guarantees every installation meets the high standards John Lord is renowned for.

John Lord can provide a full installation team and aftercare on any industrial and commercial project throughout the UK and internationally that has specified a John Lord flooring product or industrial stainless-steel products and protection.

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After the completion of each commercial or industrial project by John Lord, we provide detailed information about the products we have used so the appropriate in-house maintenance is implemented. Detailed product information can also be supplied in a format compliant with O & M manuals.

The John Lord support team are also on hand to help with your aftercare routine and help repair any unforeseen damages that may occur from your daily operations.

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Our team is here to help with any questions you may have. Just give us a call or send us an email:

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